All online orders come with a 14 day warranty in case of sizing issues or product defects. There are NO EXCHANGES, however you may return the product provided it is in its original form and all original packaging is included.
Customers must pay return shipping charges. Customers outside of Canada are responsible for all shipping charges, duty, and taxes, required for returns. If you have requested a refund, be advised that returning funds usually take 7-10 days to appear in the account used to make the purchase (depending on the processing speed of the bank that issued the funds). LATRE has the right to refuse any exchange/refund.
Purchased items will be shipped within 7 business days of the order, although most will be within 3. Shipments outside of Canada may be subject to import duties and taxes, which are the responsibility of the customer (For international orders, once a shipment leaves Canada, the delivery depends largely on the destination country's postal service). All Canadian customers are subject to applicable taxes (GST, HST, PST) based on your province of residence. Orders placed from outside of Canada are not subject to taxes.
Please allow up to 2-3 weeks for your order to arrive. If you still have not received your purchase after 3 weeks, please notify firstname.lastname@example.org - you will receive an email from us when your order has been confirmed.
Although availability may be indicated on the site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
We have made every effort to display as accurately as possible the colors of our products that appear at the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
From time to time there may be information on latreartandstyle.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it by mail. Please see our Return Policy.
At various points on our websites, you may have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you place an order, opt-in to receive our emails, participate in a sweepstakes, contest, promotion or survey, you may automatically be added to our email list and receive marketing information from us. If you do not wish to receive marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all marketing emails, or you may email us personally at email@example.com